Not downloading video files

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steve0
Posts: 1
Joined: Tue Jul 20, 2021 12:15 pm

Not downloading video files

Post by steve0 »

Can someone tell me what might be going wrong here?
blackvue downloader.png
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Glenn
Site Admin
Posts: 78
Joined: Sat Dec 07, 2019 9:53 am

Re: Not downloading video files

Post by Glenn »

Hi

Probably either there is a file issue for that first file which would be unlikely (can try changing order of priority to see if makes difference)

But most likely:
The cameras connection to wifi is likely quite slow and your timeout value is set to low

Edit camera details and increase the timeout (in seconds) to a high value defaults to 5 minutes I recall. Increase it to 12000 or something high

May need to improve wifi connection


Sent from my iPhone using Tapatalk
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