GPS Auto Process Data

H.256
Posts: 8
Joined: Wed Mar 23, 2022 7:41 am

Re: GPS Auto Process Data

Post by H.256 »

Glenn wrote: Wed Mar 23, 2022 8:21 am
H.256 wrote:I know it worked at one point. I will update the camera's firmware and see if that fixes it.

In looking at the GPS files, some of them are 0 bytes in size, will that cause an issue? There are other gps files that have data in them.
Thanks.

The DRX900 models changed firmware reporting - it’s possible the the Plus model didn’t.

The 0 byte files are expected - essentially just copies everything of camera - these exist when no new GPS data (no signal in garage etc.)

Update the firmware- hopefully that will bring in to line with the other DRX cameras.

If not email a bunch of zipped GPS files and will see what is up.

Glenn


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I will attempt the camera firmware update tonight and report back.
H.256
Posts: 8
Joined: Wed Mar 23, 2022 7:41 am

Re: GPS Auto Process Data

Post by H.256 »

I updated the firmware of the camera to 1.005 and formatted the SD card. Still no speed information.

I emailed you some GPS files to review.
Glenn
Site Admin
Posts: 78
Joined: Sat Dec 07, 2019 9:53 am

Re: GPS Auto Process Data

Post by Glenn »

H.256 wrote:I emailed you some GPS files to review.
Ok
I presume still an issue despite firmware?


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H.256
Posts: 8
Joined: Wed Mar 23, 2022 7:41 am

Re: GPS Auto Process Data

Post by H.256 »

I suspect the issue is with the camera. I am working with Blackvue to see if we can determine why the GPS is not logging correctly.

Thank you for your quick response, I will report back what we determine.
H.256
Posts: 8
Joined: Wed Mar 23, 2022 7:41 am

Re: GPS Auto Process Data

Post by H.256 »

Glenn wrote: Thu Mar 24, 2022 3:29 pm
H.256 wrote:I emailed you some GPS files to review.
Ok
I presume still an issue despite firmware?


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Yes, the Firmware update did not correct anything.
Glenn
Site Admin
Posts: 78
Joined: Sat Dec 07, 2019 9:53 am

Re: GPS Auto Process Data

Post by Glenn »

Hi
Just to update here from emails.

Looking at the GPS data; there is no valid recorded GPS data being received. As you report there is no GPS light on the camera and the Blackvue app from SD-Card doesn’t show any GPS data.

All-in-all - seems like this is a Dash camera issue, and not Blackvue Downloader issue.

Good luck with Blackvue!


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H.256
Posts: 8
Joined: Wed Mar 23, 2022 7:41 am

Re: GPS Auto Process Data

Post by H.256 »

I wanted to provide an update for everyone. I worked with Glenn and isolated the issue to the dash camera's GPS logging. I contacted Blackvue customer service and after some back and forth, I was sent a shipping label to ship the camera back to Korea for repair. It took about 2 weeks, but they replaced the GPS module and now things are working as expected. Max speed works as designed.

Big thanks to Glenn for helping me isolate the issue. :D
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