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Downloader is not copying all files on X-series cam
Posted: Sat May 29, 2021 12:06 am
by ozzyblaze
Some files, particularly in park mode (I have timelapse mode configured for park mode) are not downloading
The downloader seems to ignore _IF and _IR files (impact front and impact rear) which are created during park mode
Are you aware of the issue and is there an update incoming?
Images attached for your convenience - one with the filelist on the sd card and the other with the HDD copy of the files (missing the IF and IR files)
Cam: DR900X-2CH
S/W Version: 4.6.5 Windows store app
Re: Downloader is not copying all files on X-series cam
Posted: Sat May 29, 2021 8:00 am
by Glenn
Thanks for the report.
Hopefully get an update out soon to deal with this issue.
Glenn
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Re: Downloader is not copying all files on X-series cam
Posted: Sat May 29, 2021 3:22 pm
by Glenn
Thanks
Have submitted version 4.7.3 to Windows Store for Approval, which can take up to 3 days...
Should fix this issue, let me know if anything else you notice.
Also adds:
4.7.3
Add new Option for each Camera of DateTime range for priority Download.
Select Date Time from start to end, eg. 1/1/21 1am to 1/1/21 5am - click Download - Camera will prioritise this time and day and download these files first on next or with current connection.
Once finished, will return to usual downloading as selected
Enables quick download of interested time frame, before returning to usual processing.
Hopefully bug fix for IF and IR files not downloading if timelapse in Parking mode (X-Series Cameras only)
Add 6 hours buffer to datetime of files in case Camera Datetime out of sync with computer to avoid missing recent files
- BVD4.7.3-Date.png (285.11 KiB) Viewed 173853 times
Thanks for the report!
Cheers
Glenn
Re: Downloader is not copying all files on X-series cam
Posted: Sat May 29, 2021 7:56 pm
by ozzyblaze
Thanks so much for the quick response and also the detailed update
Looking forward to getting it in my hands
Re: Downloader is not copying all files on X-series cam
Posted: Sun Jun 13, 2021 9:09 am
by Glenn
Hopefully fixed in 4.8.0 ? - in store now…
(plus the other changes to downloading logic that come with that version)
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Re: Downloader is not copying all files on X-series cam
Posted: Tue Jun 15, 2021 9:12 am
by ozzyblaze
I just noticed a further issue
The file cleanup function is not cleaning up the IR and IF files (I've got my app set to keep video footage for 7 days but the Parking impact files are still there from over 2 weeks ago)
Screenshot attached displaying nothing but my .gps files except for 3 impact files just left behind there (*_I.3gf, *_IF.mp4, *IR.mp4)
- Capture3.PNG (153.06 KiB) Viewed 173831 times
Re: Downloader is not copying all files on X-series cam
Posted: Wed Jun 16, 2021 3:56 pm
by Glenn
Thanks
Was on radar, fixed in next version
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Re: Downloader is not copying all files on X-series cam
Posted: Wed Jun 16, 2021 5:49 pm
by Glenn
Next version 4.8.1 submitted to store, fixing this and better supporting all the new X series event files.
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