Backup: No such interface supported

[Derwan]

Hi Glenn,

After my previous issue resurfaced (settings disappeared after a Windows update), I attempted to restore a backup and received an error "Backup File Operation Error: No such interface supported." I manually re-entered the settings and went to do a new backup - and received the same error (when trying to save the file).

I'm using version 4.9.9 and the latest Windows 11 update on a 64-bit system. Let me know if you need any other troubleshooting details.

[Glenn]

Hi

Will likely relate to where you are trying to save the file.

Either:

Drive / ‘Interface’ issues - eg. Network location
or
Permission issues for that drive (remembering that BVD isn’t the same as the local user regarding drive permissions etc.)
or
Something else completely!

Glenn


Sent from my iPad using Tapatalk

[Derwan]

Thanks Glenn. I was trying to save the backup under the OneDrive folder. Saving it to a different location on the hard drive works.

Interestingly, the file is created in the OneDrive location but remains empty. I have previous backups in the location so something must've changed (probably by Microsoft).

I'll just save the backups elsewhere.